Customer reviews

Total reviews

673

Average rating

4.8
★★★★★ Excellent 605
★★★★☆ Good 31
★★★☆☆ Medium 11
★★☆☆☆ Poor 6
★☆☆☆☆ Terrible 19

All reviews

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G
G. Amodio
CAME FROG TRANSMISSION ARM
20/03/2020 08:22:05

Help and support

I have phoned this company. and seems to me they couldn’t wait to get off the line. worse than council office. moved from dept to another

R
R. Stone
Verified purchase
CAME ZA5 PCB 3199ZA5 CONTROL BOARD
19/03/2020 07:49:45

Good service

Good service

A
A. Parker
Verified purchase
FAAC 746 ER Z16 109776 MOTOR
03/03/2020 08:35:53

Next day delivery. great. Advice incomplete

I phoned Metalines to find out about a replacement for my defunct FAAC 746 and then I ordered a FAAC 746 ER Z16 online.I was pleasantly amazed when it arrived next day.There was one main difficulty. the pinion was the wrong size. my previous unit had a 20 tooth pinion which has a larger diameter.It turns out that I should have ordered the Z20 version. I was unaware that my defunct model could have had a 20 tooth pinion and during my conversation with Metalines they advised that I get the Z16.We swapped the pinion so it wasn't too big a deal.

B
B. Forbes
Verified purchase
BFT PHOBOS AC A50 5M MOTOR
02/03/2020 11:37:58

very poor aftersales 1st phone

very poor aftersales 1st phone call they was helpful .but the 2nd call I got no help what so ever. I had to get a man in to help cost me £100 to sort out.after no help from you.

M
M. Harley
Verified purchase
SPRING GATE CLOSER
19/06/2019 20:03:22

Cheap and cheerful

Rather cheap looking product I sincerely hope it lasts longer than first impressions indicate