Total reviews

673

Average rating

4.8
★★★★★ Excellent 605
★★★★☆ Good 31
★★★☆☆ Medium 11
★★☆☆☆ Poor 6
★☆☆☆☆ Terrible 19

All reviews

Rating
05/06/2024 15:24:38

Does what it's supposed to - but how long will they last?

Feels cheap and nasty - it might look prettier than its predecessor, but it doesn't feel it. I wonder how long they will last. I had three of the old fobs that were supplied with the gate - the fist one lasted about 13 months, then next one about 18 months and the last one about 2 yrs. The cut out for attaching a split-ring is too thick - you need a screwdriver to twist the split-ring open enough to get it to work properly - plenty of scope for jabbing yourself in the hand.
On a positive note, the support tech I spoke with, with respect to syncing the new fobs with the gate was very helpful, though what he suggested, didn't work, but I admired his enthusiasm. He said I could follow the instructions that came with each new fob - press the activation button on the old fob until the LED showed it was ready to pair, then press the button to use, on the new fob - yup - no that didn't work. Had to take the control panel cover off and sync each fob in turn. . .

N
N. Freshwater
Verified purchase
28/03/2020 09:54:49

I ordered 12v DC and

I ordered 12v DC and 12v AC was delivered. I have since had to buy DC solenoids for this lock.

S
16/03/2020 07:04:05

Basic handle

Not so cheap or cheerfull. Shaft too sort so my knuckles catch the door.

P
P. Blundell
Verified purchase
27/09/2019 05:33:27

Not usual standard

Waited longer than usual for order to arrive & when it did it came from a company I’d not heard of & the order was wrong .But due to length of time waiting I had to remanufacture the wrong part in to the correct part myself.Very disappointed

P
P. Thompson
Verified purchase
28/09/2018 11:45:37

Faac electric lock

ordered a lock got sent the wrong one. called up to get it changed and was sent out the wrong item again finally third time lucky got what we needed.